Return Policy
At Papyrus Nook, we strive to ensure your complete satisfaction with every purchase. If you're not entirely happy with your order, we offer a hassle-free return policy to make things right.
Eligibility for Returns
Products may be returned under the following conditions:
- The return request is made within 14 days of delivery.
- The item is unused, in its original packaging, and in resalable condition.
- The product is not a clearance or final-sale item.
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
- Opened or used writing instruments (e.g., pens, markers).
- Custom or personalized stationery.
- Clearance and final-sale products.
How to Initiate a Return
To start a return, please follow these steps:
- Contact our customer service team at papyrus_nook@gmail.com or call us at +91 9876543210.
- Provide your order details and reason for the return.
- Our team will guide you through the next steps and provide a return shipping address.
Refund Process
Once your returned item is received and inspected, we will process your refund. The refund will be issued to the original payment method within 7-10 business days.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or refund as soon as possible.
Contact Us
Have questions about our return policy? Reach out to us at papyrus_nook@gmail.com or call +91 9876543210.